Frequently Asked Questions
Everything you need to know about shopping with Green Thumb Depot.
What is the standard shipping timeframe?
We offer standard shipping across the country, which typically takes 3-5 business days. Express shipping options are available at checkout for those who need their fashion items sooner.
What is your return policy for apparel?
We accept returns on all unworn, unwashed items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, certain accessories and undergarments are final sale.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite garments at home to ensure a perfect fit.
Are your materials sustainably sourced?
At Green Thumb Depot, we prioritize eco-friendly fashion. We utilize organic cotton, recycled polyester, and low-impact dyes in over 80% of our seasonal collections.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.